TORQUE TECHNIQUES (NZ) LIMITED (“Company”, “we”, “us”, “our”) complies with the New Zealand Privacy Act 2020 (the Act) when dealing with personal information. Personal information is information about an identifiable individual (a natural person).
The Company recognises the importance of safeguarding clients’ personal information. This policy sets out how we will collect, use, disclose and protect your personal information.
The collection of your personal information and/or your customers’ personal information is essential to enable us to conduct our business of offering and providing you with our range of products and services (“Services”). This information may be confidential or sensitive, so we think it is important you know how we treat this information.
Please read this Privacy Policy as well as our terms of use to understand how we collect, store, use and disclose individuals’ personal information.
What information does TORQUE TECHNIQUES (NZ) LIMITED collect?
We are committed to our obligations under the Act relating to collecting personal information. In order to provide our Services, it is essential we collect and process some personal information.
The information we collect can include:
- Information you provide when using our Services. This includes information provided at the time of registering or utilising any of our Services, interacting with our staff.
- Correspondence or contact information collected during the interaction.
- Details of transactions carried out with our team or using our technology, including the fulfilment of these transactions.
IP Addresses
We may collect information about your computer, including, where available, your IP address, operating system, and browser type, for system administration.
Cookies
In order for us to provide the Services, you may be asked to access websites operated by TORQUE TECHNIQUES (NZ) LIMITED. These websites use cookies to improve and personalise your user experience. Cookies are small text files placed on your computer when you access a website or application. They are a common feature used by many websites and other applications. Cookies do not have the capability to perform actions by themselves. They can be used for tracking, authentication, marketing and managing user information. Most browser technology will allow you to prevent your browser or device not to accept cookies. This may result in certain functions of the website being diminished.
How does TORQUE TECHNIQUES (NZ) LIMITED use your information?
We may use your information:
- To set up, administer and manage our Services;
- For any other use you authorise;
- To ensure the secure and proper operation of our websites;
- To protect our rights;
- To communicate with you;
- To verify your identity.
- In any other way set out in this Privacy Policy
Sharing your information
We use and disclose your personal information for the purposes we collected it.
We may use and disclose your personal information for a secondary purpose only if the secondary purpose is directly related to the purpose of collection.
When necessary and in connection with the purposes listed above, we may disclose your personal information to:
- Accounting and financial specialists, law enforcement or statutory bodies, administration or business management services;
- Printers and mail service and delivery providers for the mailing of statements;
- Imaging and document management services;
Access
You are entitled to obtain confirmation from us that we hold personal information about you and can request access to the personal information by contacting us.
Correction
If you believe the information, we hold about you is incorrect, you may ask to correct it.
Personal Information Storage
We will take all reasonable steps to ensure that the information we collect or disclose is accurate and stored in a secure environment. We will endeavour to store personal information on secure servers and specified email boxes.
We will use every security precaution reasonably available to us to maintain the security of your personal information. However, there are risks inherent in transmitting and storing data online. As such, we cannot guarantee data sent or stored electronically will be secure, and any information provided to us is at your own risk.
We will endeavour to contact you if any security breaches compromise the security of your personal information.
General
Third parties and external links may appear on our website. This Privacy Policy does not govern them, and we are not responsible for them. You should check the Privacy Policies of the relevant third party.
This Privacy Policy is governed by New Zealand law, and the New Zealand courts have jurisdiction.
Changes to our Privacy Policy
Changes in legislation, industry codes, the business environment, or the addition of new products and services to this site may result in changes to this Privacy Policy. We encourage you to look at this Privacy Policy regularly to stay informed of any changes. By using our Services or providing information to us, you agree to any changes made to this Privacy Policy.